A Think-Piece on Measurement of Public Value

The task addressed in this project is to consider how public value is or can be measured.

The paper is part of a larger project that seeks to examine a number of different aspects of the concept of public value and how public value can be applied in practice. This piece of work concentrates on the practical aspects, focusing on how organisations currently measure the value of their services and putting forward a suggested framework for comparing different approaches to performance management and measurement of the impacts of policies and programmes, in terms of their ability to assess their ‘public value’.